Refund policy

Return & Refund Policy

Published Date: June 6, 2026
Last Updated: June 6, 2026

At Kara Peffer, we want you to be satisfied with your purchase. If you are not completely happy with your order, you may return eligible items within 30 days of receiving them.

30-Day Returns

Items may be returned within 30 days from the date of delivery. To be eligible for a return, products must be unused, in their original condition, and in the original packaging.

Refunds

Once your return is received and inspected, we will notify you of the status of your refund. Approved refunds will be issued to the original payment method within 5–10 business days. Processing times may vary depending on your financial institution.


Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery so we can assist you with a replacement or refund.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect item.

Contact Information

For any questions regarding returns, refunds, or exchanges, please contact us:

Email: info@karapeffer.store